Gildan® Women's Polo Shirt

Response from Vistaprint Customer Care Team:

That's amazing to hear. Thank you so much for sharing your review. We look forward to doing business with you.

Response from Vistaprint Customer Care Team:

We appreciate your review and we do apologize that the logo on your items didn't turn out as expected. Upon checking your previous interaction with us, we can see that one of my colleagues from the customer service team will take the necessary action and already sent you an email with more details to ask if the products you received last week have the correct logo on them. We appreciate it if you could reply to us with a photo so we can check with our relevant team. We constantly collect and inspect feedback that can help us provide services that our customers can use safely, securely, and with satisfaction. Thanks for voicing your concern and we will remain at your disposal for further assistance.

Response from Vistaprint Customer Care Team:

Thank you for taking the time to share your feedback about the Gildan® Women's Polo Shirt. We understand that the interface can be a challenge when setting up Team Details during the design process. Please note that during this process, you will be asked to provide each of the team members' names and then click on "Add next teammate" to move to the next team member's info. You will then have the option to preview each Polo Shirt on one single screen. The process provided by one of our Care Specialists is another workaround to ensure that you'll get the desired result. We'll be sure to share your feedback with the relevant team for investigation and improvement. If you require any additional assistance, please don't hesitate to reach out to us through this email. We value your business and look forward to working with you again.

Response from Vistaprint Customer Care Team:

We're sorry to hear that the size of the shirt ordered is not as expected and apologize for any inconvenience caused by this. In a bid to resolve the matter, we've sent you an email with details of the steps taken on your account.

Response from Vistaprint Customer Care Team:

We appreciate your review and we do apologize that your women's polo shirt didn't turn out as expected. Please be informed that the way embroidered stitching represents an image is completely different than the way computer graphics are generated and shown, which makes it impossible to recreate some imagery as embroidery. Designs for embroidered products require additional attention. Since the artwork is being stitched, not printed, onto the surface of the fabric, there are special restrictions that must be taken into consideration. To ensure your Polo shirt looks its best, we recommend contacting our design team which knows the nuances of presenting your polo shirt color code logo in an aesthetically pleasing manner. It only takes a 24 to 48-hour turnaround to create your design. Here's the link that provides the information: https://www.vistaprint.com/design. We are in the process to review your order and we will communicate an email shortly with more details. Thank you for bringing this to our attention and we hope you will grant us the opportunity to improve your image of us. We will remain at your disposal for further assistance.